Kabir family sends letter to Elk Grove Mayor, City Council seeking apology for ‘Have a Great Day’ remark from animal services employee

The following is a letter from the Kabir family to Elk Grove Mayor Bobbie Singh-Allen and her city council members.
Late last Friday afternoon, the City of Elk Grove announced the canine Zeus had been euthanized. Elk Grove Animal Services had taken the dog in July after being classified as dangerous.
Below is the letter sent today. The public information officer and city manager of Elk Grove did not respond to an invitation to comment on the requested apology.

From: Save Zeus <saveourzeus@gmail.com>To: Alicia Neronde <aneronde@elkgrovepd.org>; Bobbie Singh-Allen <bsinghallen@elkgrovecity.org>; Crystel Mocek <cmocek@elkgrovepd.org>; Darren Suen <dsuen@elkgrovecity.org>; Sarah Humlie <shumlie@elkgrovepd.org>; “kspease@elkgrovecity.org” <kspease@elkgrovecity.org>; “pathume@elkgrovecity.org” <pathume@elkgrovecity.org>; “snguyen@elkgrovecity.org” <snguyen@elkgrovecity.org>Sent: Tuesday, November 1, 2022 at 08:55:53 AM PDTSubject: Formal Apology Requested
Ms. Singh-Allen, Mr. Darren Suen and other council members,
The Kabir family requests a formal apology from the City of Elk Grove and those involved for the incident carried out by animal services yesterday.
As a bereaved family, we came to pickup our loved one’s remains yesterday. He was delivered to our family in a box too small for his body, hap hazardly duct taped together, his nose protruding from the side of the box, a box that RIPPED and of which our beloved Zeus’s body FELL OUT OF as we were moving him into our vehicle for his last car ride (one frame of the full video of the incident attached) This was exactly how he was delivered to us by Sarah Humlie, Animal Services Supervisor.
She then said “HAVE A GREAT DAY” and left all of us there in a state of total shock.
We also request his toys be returned, none of which were given to our family, only the treats (that were never given to him) and the harness that was left on him for 3 full months were returned with his body.
This was beyond cruel, inhumane and hurt the family to the core, making an already difficult, tragic situation into a horrific memory none of us will ever forget.
The family is formally requesting an apology from all of those involved in this tragedy of conscience. Without that, we will make no guess to the city’s intent but can only assume it was a purposeful act of evil perpetrated to move our already at-risk sister into a state of utter and complete terror.
Together, always.The Kabir Family